All regular orders are shipped from our warehouse within 3 working days of the date of placement order through DHL e-Commerce. All orders which require customizations like monogramming, sizes, colours etc will be shipped within 07 working days from placement of order. All orders received on Sundays and Public holidays are processed on the next working day. We offer a no questions asked Returns Policy on all our products except made to order and customized products. For more details, please read our full Shipping & Returns policy page.